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Frequently asked questions
What kind of leather these gloves are made from?
All our gloves are made from thin soft premium lamb skin leather. Leathers we are using for manufacturing the gloves are from Italy or from England (Pittards leather).
How long is it take to for gloves to be delivered?
Delivery normally takes around 10-14 days.
Do you ship overseas? Which countries?
Yes. We ship the gloves all over the world. Shipping costs may vary depending on location. For more information please contact us directly.
What are the shipping costs? How many pairs you can send in one package?
Standard shipping costs is 9$ for long pairs of gloves and 8$ for small, driving and fitness gloves. We can ship max 2 pairs of gloves per package.
How do I pay for my purchase?
We accept payments via PayPal. For customers from Germany and other European countries, if it is convenient for them there is an option of bank transfer to the German bank account available. For details please contact us directly.
If I received the gloves and they did not fit me, can I exchange them or return them?
Yes, you can. We accept returns within one week after you received the gloves. The gloves have to be not worn, with tags attached. Return is made on the customer expense (exceptions apply if gloves were by accident damaged during the delivery). If you want to return the gloves contact us direct please to arrange the return. We will provide you a return address. We will inform you when your return arrived and will send you a new pair of gloves for the replacement or will issue a refund.
How do I specify my gloves size?
To specify your correct gloves size, you should measure the girth of your hand at its widest part, as it is shown at the picture down below.
According to the size chart that you will find in the gloves description, you can find what size matches with your measurements.
According to the size chart that you will find in the gloves description, you can find what size matches with your measurements.
How do I take care of my leather gloves to make them last long?
Here are few main rules to keep the gloves look nice longer:
- avoid to have them wet under the rain or simple tap water, that will ruin the leather and make them look dry and wrinkled or even change color.
- clean the gloves with simple (only light color) eraser or leather polisher like Lexol and a soft washcloth.
- we advice you to avoid bringing your gloves to regular dry cleaning services.
If you want a professional ironing and special cleaning for your gloves, you can arrange to send it back to us and we will do it at our factory facility in Ukraine. It is free for our customers, you will be charged just for the shipping costs.
More information find at our blog: https://victoria-gloves.com/blog/70-taking-care-of-your-leather-gloves.html
- avoid to have them wet under the rain or simple tap water, that will ruin the leather and make them look dry and wrinkled or even change color.
- clean the gloves with simple (only light color) eraser or leather polisher like Lexol and a soft washcloth.
- we advice you to avoid bringing your gloves to regular dry cleaning services.
If you want a professional ironing and special cleaning for your gloves, you can arrange to send it back to us and we will do it at our factory facility in Ukraine. It is free for our customers, you will be charged just for the shipping costs.
More information find at our blog: https://victoria-gloves.com/blog/70-taking-care-of-your-leather-gloves.html
Is it possible to order the gloves in a different colors?
Yes, it is possible. Here you can see a sample with color palettes of leathers available at our leather gloves factory. To make customized order in different color, please contact us directly.
Each color shade has its own unique code. Mention the color that you would like by name and we will make a request about its availability.
Each color shade has its own unique code. Mention the color that you would like by name and we will make a request about its availability.
Do you accept customized orders for different models of gloves?
Yes, we do. It depends on how complicated the design of model you ordering is and how many pairs do you need. Also, remember that individual orders can take longer to make and usually can cost more as it is custom made. Totally new pattern will be created only for you and it will take time for our designers to put it all together.
To make a request for individual order, please contact us direct with a detailed picture in good quality to show what gloves you want.
We have had customers ordered gloves from us for the fashion shows, tv series and movies filming, themed photo shoots, private events, etc.
To make a request for individual order, please contact us direct with a detailed picture in good quality to show what gloves you want.
We have had customers ordered gloves from us for the fashion shows, tv series and movies filming, themed photo shoots, private events, etc.